Privacy Policy
BSI > Privacy Policy
Bi-Search International, Inc.’s Website Privacy Notice
Last Updated: March 24, 2025
This Privacy Notice provides information concerning the data practices of Bi-Search International, Inc. and its affiliates (together, “BSI,” “we,” “our,” or “us”) and the choices you as a website visitor or mobile app user (“you” or “your”) have with respect to the Personal Information BSI collects, uses, and discloses. This Privacy Notice applies when you access or use our bisearch.com website, including our mobile-optimized websites (collectively, “Website”).
This Privacy Notice does not apply to BSI’s processing of Personal Information of employees, employment candidates, or independent contractors. Employment candidates and independent contractors who are California residents can review our specific privacy notice for you at [privacy@bisearch.com].
Acknowledgments and Consent.
By visiting our Website, you acknowledge that you accept the terms, practices, and policies described in this Privacy Notice (and as updated from time to time), and you hereby consent that we may collect, use, process, share, retain, and transfer your information as described herein. If you do not agree with our policies and practices, your choice is not to use our Website. Your use of our Website is at all times subject to our Terms of Use (available at [privacy@bisearch.com] and as amended from time to time and effective as of the date posted), which is incorporated by reference herein.
1. Introduction.
(a) Website Owner. BSI is the owner of this Website. BSI can be contacted by mail at 17550 Gilette Ave, Irvine, CA 92614, by phone at 714-258-4500, or by e-mail at privacy@bisearch.com. This Privacy Notice discloses BSI’s information and privacy practices for this Website, including what type of personally identifiable information is requested in order to communicate with consumers, how the information is used, and with whom the information is shared.
(b) Anonymous Website Visits. In general, you can visit the Website without disclosing any Personal Information. However, BSI keeps track of the domains from which people visit us. BSI may analyze the data gathered from Website visits for consumer trends and marketing statistics but will encrypt any Personal Information. This information includes, but is not limited to, the home server domain name, e-mail address, computer and web browser type, what pages visitors accessed, and limited information about search requests. This information may also be used to solve technical problems and to calculate overall usage statistics. After the information is no longer needed, BSI will promptly and safely delete any identifying information.
(c) Website Communications. At times, BSI will need Personal Information regarding a consumer in order to communicate and provide marketing/advertising information. BSI may need to collect the consumer's name, phone number, and e-mail address. It is BSI’s intent to inform you before BSI collects Personal Information, such as the user's name and/or address on the internet. If you choose not to opt-in to this collection of Personal Information, BSI will respect your wishes. However, please note that if you do not opt-in to this collection, BSI may be unable to process any transactions through the Website.
2. Personal Information That May Be Collected.
This Privacy Notice covers our treatment of your personally identifiable information. “Personal Information" generally refers to any unencrypted or non-deidentified information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular person. However, the definition of Personal Information may vary depending on the state in which you reside, and that state or country’s definition will apply to your Personal Information in the context of this Privacy Notice.
Personal Information does not include information publicly available from government records or information excluded by applicable law. Personal Information also does not include your Personal Information that has been deidentified, pseudonymized, anonymized, aggregated, and/or otherwise processed so as to be unidentifiable in such a way that the data can no longer be attributed to a specific individual (by reasonable means) without the use of additional information, and where such additional information is kept separate and under adequate security to prevent unauthorized re-identification of a specific individual such that one could not, using reasonable efforts, link such information back to a specific individual.
We also may collect Personal Information from you through means other than our Website. This may include offline collection, such as if you submit a paper application, make a payment by check, or call or visit our office. It also may include emails, text messages, or other electronic communications that you send to us separate from our Website. However, if we combine the Personal Information we collect from you outside of our Website with Personal Information that is collected through our Website or by another means as described above, the Privacy Notice will apply to the combined information unless specifically disclosed otherwise.
This Privacy Notice also applies to personal information we collect about individuals with whom we have a business relationship.
Other than as stated herein, this Privacy Notice does not apply to information collected by any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on our Website. We are not responsible for the practices of sites linked to or from the Website, and before interacting with any of the sites, you are advised to review their rules and policies before providing them with any private information.
3. Personal Information We Collect.
(a) Information You Provide to Us. The Personal Information we collect through our Website, or from our representatives, business partners, services providers, divisions, and subsidiaries, may include the following:
- Information that you provide by filling in webforms on our Website.
- Personal identifiers such as name, online identifiers like user account names, state and federal government ID numbers, date of birth, signatures, and unique identifiers that we associate with you.
- Contact information such as your email, postal address, and phone numbers.
- Transaction and commercial information, such as your purchase and transaction histories. With respect to individuals who interact with us in a business context, we may have commercial information about our relationship with you.
- Sensory data such as CCTV recordings from our facilities or premises or photos.
- Professional or employment-related information, such as your profession, job title, employer name, professional or licensure status, or other organizations to which you belong or are affiliated.
- Records and copies of your correspondence (including email addresses) if you contact us.
- When communicating with customer service/support.
- Third-party websites and mobile applications (e.g., websites that share information with us or advertising partners regarding online activities).
- Data suppliers (e.g., companies that provide demographics and other information regarding consumers).
Some of the information about you may include Personal Information that can be used to identify you, like name, address, and email address. In certain states, the definition of personal information may be broader and include things like IP address, mobile device ID, and unique identifiers used by cookies. When the information we collect about you is considered personal information under applicable law, we treat it as Personal Information.
Personal Information does not include data where your identity has been removed so that we can no longer identify you or that we aggregate so that you can no longer be identified, which we may use for any purpose.
(b) Service Quality Monitoring. Some Website communications may require a consumer to telephone BSI, or BSI to call the consumer. BSI will not contact you by telephone without your prior consent. Consumers should be aware that it is BSI's practice to monitor and, in some cases, record such calls for staff training or quality assurance purposes.
(c) Information from Children. Under no circumstances shall BSI knowingly collect or maintain information from users under the age of 13, and no part of BSI's Websites is structured to attract anyone under the age of 13. If you believe your child has provided Personal Information to us, please contact us at privacy@bisearch.com, and we will work to delete it.
(d) Links to Other Websites. BSI’s Website may contain links to other websites. BSI is not responsible for the privacy practices or the content of those other websites.
4. Uses Made of the Information.
(a) Limited Uses Identified. Without the consumer's prior express consent, BSI will not use personally identifiable information for any purpose other than that for which it is submitted. BSI may use personally identifiable information to reply to inquiries, handle complaints, provide operational notices, and for in program record-keeping. BSI also processes billing and business requests related to BSI Website participation. Personal Information collected by BSI may also be used for the following purposes: statistical analysis of consumer's behavior; product development; content improvement; to customize the content and layout of BSI's Website; for internal company reviews; and for legal purposes.
(b) Marketing Uses. If the consumer marks on the opt-in option box herein provided, BSI reserves the right to provide the consumer with information about BSI's Website, BSI products and services, and related information in which the consumer has indicated an interest. Once the Personal Identifying information is aggregated and thereby becomes non-identifying, the identifying information is retained only as required for transaction-related purposes.
(c) Stored Information Uses. With the consumer’s consent, BSI stores and retains the information provided by the consumer. This information is used to compile a consumer's purchase history in order to enable BSI to recommend products, services, or special offers that would be of interest to a consumer. This information is also used by BSI to support consumer interaction with the BSI Website and/or to contact the consumer again about other BSI services and products.
(d) Online Advertising. Some companies that help BSI deliver interactive online advertising, such as banner ads, may collect and use information about BSI's consumers to help BSI better understand the types of advertising or promotions that are most appealing to BSI's consumers. After it is collected, the information is aggregated so it is not identifiable to a specific individual. If, however, the consumer would prefer that these companies not collect such information, please do not mark the opt-in option box herein provided.
5. Disclosure of the Information.
(a) Within Corporate Organization. BSI is a multinational organization, with legal entities, business processes, management structures, and technical systems that are located in cross borders. BSI may share your Personal Information within the BSI corporate organization and may transfer the information to countries in the world where BSI conducts business. Some countries may provide less legal protection for consumer Personal Information. For California consumers, BSI will still handle consumer Personal Information in the manner described herein.
(b) Mergers and Acquisitions. Circumstances may arise where, for business reasons, BSI decides to sell, buy, merge, or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers and/or receiving such information from sellers. It is BSI's practice to seek appropriate protection for information in these types of transactions, including honoring consumer requests to delete their Personal Information before the merger and acquisition.
(c) Agents. BSI employs or engages other companies and individuals to perform business functions on behalf of BSI. These persons are provided with personal identifying information required to perform their functions but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions, which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from consumer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing consumer services.
(d) Marketing Analysis by Third Parties. BSI reserves the right to disclose to third parties Personal Information about consumers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual consumer.
(e) Disclosure for Legal Reasons. Under certain circumstances, Personal Information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants, or orders. BSI releases personal identifying information when BSI reasonably believes release is appropriate to comply with law, to enforce BSI agreements, or to protect the rights, property, or safety of BSI consumers. BSI may also release such information in an exchange of information with other companies and/or organizations for the purposes of fraud protection and credit risk reduction.
6. Use of Computer Tracking Technologies.
(a) No Tracking of Personal Information. The Website is not set up to track, collect or distribute Personal Information not entered by visitors. Through website access logs, BSI does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis, and business decision-making, all of which provide better services to the public. The statistics garnered, which contain no Personal Information and cannot be used to gather such information, may also be provided to third parties.
(b) Use of Cookies. BSI, or its third-party vendors, collects non-identifiable and Personal Information through the use of various technologies to provide easier site navigation, including "cookies." A cookie is an alphanumeric identifier that a website can transfer to a consumer's hard drive through the consumer's browser. The cookie is then stored on the consumer's computer as an anonymous tag that identifies the consumer's computer, but not the consumer or the consumer’s Personal Information. The cookies may be sent by BSI or its third-party vendors. The consumer can set its browser to notify the consumer before a cookie is received, giving an opportunity to decide whether to accept the cookies. The consumer may also set its browser to turn off the cookies; however, some Websites may not then work properly.
(c) Collection of Non-Identifiable Information. BSI may collect non-identifiable information from user visits to the BSI Website in order to provide better consumer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on BSI Website; Website and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." BSI or its contractors may use this data to analyze trends and statistics.
(d) Collection of Personal Information. BSI collects personal identifying information from the consumer during a transaction. BSI may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help BSI understand trends and patterns. This information is not reviewed at an individual level.
7. Information Security.
(a) Commitment to Online Security. BSI employs reasonable physical, electronic, and managerial procedures to safeguard the security and integrity of Personal Information. Personal Information is accessible only by staff designated to handle online requests or complaints.
(b) No Liability for Acts of Third Parties. BSI will exercise all reasonable efforts to safeguard the confidentiality of consumer Personal Information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, BSI shall not be liable for unauthorized disclosure of Personal Information due to no fault of BSI, including but not limited to, errors in transmission and unauthorized acts of third parties.
8. Data Retention.
We retain your Personal Information for as long as necessary to fulfill the purpose(s) for which the information was collected, depending on the purpose(s) for which the information was collected, the nature of the information, any contractual relationship that may govern the retention of the information, and our legal or regulatory obligations. We will destroy your Personal Information if you submit the request to delete. We will retain Usage Data for analytics purposes. “Usage Data” refers to data collected automatically. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
9. Privacy Policy Changes and Opt-Out Rights.
(a) Changes to Privacy Policy. This Privacy Notice was last updated on March 24, 2025. BSI reserves the right to change OR update its privacy policy statement at any time.
(b) Opt-Out Right. The consumer and/or prospective consumer has the right at any time to cease permitting Personal Information to be collected, used or disclosed by BSI and/or by any third parties with whom BSI has shared and/or transferred such Personal Information. The right of cancellation may be exercised by contacting BSI via e-mail privacy@bisearch.com or telephone 714-258-4500. After processing the cancellation, BSI will delete the consumer or prospective consumer's Personal Information from its database.
10. Access Rights to Data.
We provide you with the opportunity to access, update or delete certain information and to unsubscribe or opt-out from certain communications. For example, you may exercise your choices as described below. Please be aware that if you do not allow us to collect and use your Personal Information, we may not be able to deliver services, promotions, or offerings to you.
(a) Opportunity to access, update, and delete your information. You may access, correct or update, or delete certain Personal Information you have provided to us at any time by:
- Calling us at 714-258-4500 or
- Emailing us at privacy@bisearch.com
11. Your Rights Under the California Consumer Privacy Act.
If you are a California resident, the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (together, “CCPA”), provides California residents with additional rights regarding our use of your Personal Information. As a California resident, you have the right to receive notice of the categories of Personal Information that will be used and how we determine the length of time for which the Personal Information is maintained.
California residents have the following rights with respect to their Personal Information:
(a) Right to Know. You have the right to confirm whether we are processing Personal Information about you and to obtain certain personalized details about the Personal Information we have collected. You can request that we disclose: 1) the categories and/or specific pieces of the Personal Information collected; 2) the categories of sources of the Personal Information; 3) the purposes for which we use that information; 4) the categories of third parties with whom the business discloses the information; and 5) the categories of Personal Information we sell or disclose to third parties.
Personal Information includes “Sensitive Personal Information,” which is a specific subset of Personal Information that describes certain types of Personal Information that are more sensitive in nature. Sensitive Personal Information includes: social security or passport number, driver's license, or state ID; financial account credentials; a consumer’s precise geolocation; racial or ethnic origin, citizen or immigration status, religious or philosophical belief, or union membership; contents of messages (e.g., emails, texts, chats), unless it’s directed to the business; genetic data; biometrics, like facial recognition; information concerning your health, sex life, or sexual orientation.
(b) Right to Delete. You have the right to request that we delete Personal Information we have collected from you and ask our service providers, contractors, and third parties to do the same, with certain exceptions.
(c) Right to Opt-Out. You have the right to direct us not to sell or share Personal Information for certain targeted or cross-context behavioral advertising purposes.
(d) Right to Correct. You have the right to correct inaccurate Personal Information we have in our records and ask us to direct our service providers, contractors, and third parties to correct inaccurate Personal Information from their records.
(e) Right to Limit. You have the right to limit the use and disclosure of Sensitive Personal Information, such as to have it be used only to the extent necessary to provide our goods and services to you.
(f) Right to Non-Discrimination. You have the right not to be discriminated against for exercising any of your CCPA rights.
12. How to Exercise Your Rights Under the CCPA.
To exercise your rights under the CCPA, please submit a verifiable consumer request to us by emailing us or calling us at the information provided below:
- Email us at privacy@bisearch.com
- Call us at 714-258-4500
For all requests, you must provide your first and last name, email address, phone number, and mailing address for us to verify your identity. Any Personal Information we collect from you to verify your identity in relation to your request will be used exclusively for verification purposes.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Please note that our compliance with your request may be subject to certain exceptions or limitations under applicable law, and we may limit our response to your exercise of the above rights as permitted under applicable law. When you submit a request to exercise your rights above, we will use the information you provided to process your request and to maintain a record of your request and our response, as permitted under applicable law.
13. Our Personal Information Collection, Use, and Disclosure Practices.
We may collect Personal Information and Sensitive Personal Information categories listed in the tables below. The tables list, for each category, use purposes, and whether we currently sell the information or share it with third parties for cross-context behavioral advertising. The tables also identify the categories of information we have sold or shared and the categories of third parties to whom information was sold or shared during the last 12 months. We do not knowingly sell or share Personal Information of anyone under the age of 16.
| Personal Information Category | Purposes | Sell and/or Share | Parties To Whom Personal Information was Sold or Shared During the Prior 12 Months (Categories of third parties) |
|---|---|---|---|
| Individual Identifiers such as a name, postal address, unique personal identifier, online identifier, IP address, email address, phone number, account name, alternate ID number, or government identifier (including social security number, driver’s license, state identification card, or passport number, or other government ID). |
|
Yes |
|
| Categories Described in subdivision (e) of Section 1798.80 of the California Civil Code such as your name, signature, physical characteristics or description, address, telephone number, employment-related information, financial information (i.e., bank account number, credit card number, debit card number, or any other similar information), or government identifiers (including social security number, driver’s license, state identification card, or other government ID). |
|
Yes | Shipping Services Provider |
| Characteristics of protected classifications under California or federal law, such as sex, gender, age, ethnicity, and veteran or military status. | N/A | No | N/A |
| Commercial information such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
|
Yes | Third-Party Marketing Companies |
| Biometric information. | N/A | No | N/A |
| Internet or other electronic network activity, such as browsing history, search history, and information regarding your interactions with our websites, applications, or advertisements. |
|
Yes | Website Administrator |
| Geolocation data. | N/A | No | N/A |
| Audio, electronic, visual, thermal, olfactory, or similar information | N/A | No | N/A |
| Professional or employment-related information | N/A | No | N/A |
| Non-public education information as defined in the Family Educational Rights and Privacy Act | N/A | No | N/A |
| Inferences drawn from any of the information identified above |
|
Yes |
|
| Sensitive Personal Information Category | Purposes | Sell or Share | Parties To Whom Personal Information was Sold or Shared During the Prior 12 Months (Categories of third parties) |
|---|---|---|---|
| Government identifiers (including social security number, driver’s license, state ID, or other government ID) |
|
No | N/A |
| Complete account access credentials such as usernames, account numbers, or card numbers combined with required access/security code or passwords) |
|
No | N/A |
| Financial Account, Debit Card, Credit Card Number and account access information |
|
No | N/A |
| Precise Geolocation | N/A | No | N/A |
| Racial or ethnic origin, religious or philosophical beliefs or union membership | N/A | No | N/A |
| Contents of e-mail, text messages unless we are intended recipient |
|
No | N/A |
| Genetic Data | N/A | No | N/A |
| Biometric Information for purpose of identification | N/A | No | N/A |
| Health information collected and analyzed | N/A | No | N/A |
| Sex life or sexual orientation collected and analyzed | N/A | No | N/A |
14. Do Not Sell My Personal Information.
California residents and those of certain other states may opt out of the sale or sharing of their Personal Information, unless an exemption applies. In order to submit such a request, please visit our Do Not Sell My Personal Information page. You may also submit a request by contacting our office at the contact information provided above in Section 12.
15. Other California Privacy Rights.
(a) “Shine the Light” Request. California residents who have provided us with their Personal Information have the right to request certain details about how their Personal Information has been sold and to whom in the past year (Cal. Civ. Code Section §1798.83). Requests must include your name, street address, city, state, and zip code, and be submitted to us at one of the following addresses:
- Call us at 714-258-4500
- Email us at privacy@bisearch.com
Requesting individuals will receive a response within thirty (30) days. We will provide a list of the categories of Personal Information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with their names and addresses. Consumers can make this request no more than once during any calendar year.
(b) Minors’ Right to Request Content Removal. If you are a California resident under the age of 18 and a registered user of any website - directed at minors or where the operator has knowledge that a minor is using its website - where this Policy is posted, you can request and obtain removal of content or information that you have publicly posted (Cal. Business and Professions Code § 22581). To make this request, please send an email with a detailed description of the specific content you want removed to privacy@bisearch.com. Please note that requesting the removal of content you have posted does not guarantee its complete deletion, and there may be circumstances where the law does not mandate or permit removal, even if it is requested.
16. Accountability.
(a) Questions, Problems, and Complaints. If you have a question about this policy statement, or a complaint about BSI compliance with this privacy policy, you may contact BSI by e-mail at privacy@bisearch.com.
(b) Terms of Use. If the consumer chooses to subscribe to BSI’s communication services, the consumer's action is hereby deemed acceptance of BSI’s practices as described in this policy statement. Any dispute over privacy between the consumer and BSI is subject to the provisions of this notice and to BSI's Terms of Use, which is hereby incorporated herein and which can be read at [privacy@bisearch.com].